Your Rights
The CRU is here to make sure energy and water customers are protected and informed
Energy
As an energy customer, you have the right to a standard of service from your energy supplier or network.
Water
The CRU has a legal responsibility to protect customers in their dealings with Uisce Éireann. Here's how we help.
Vulnerable Customers
Customers in vulnerable situations may have difficulties when dealing with their suppliers or network operator. These customers are entitled to additional protection.
